Shipping Policy – Dhunakshee

Thank you for shopping with Dhunakshee. We aim to provide a smooth and efficient shipping experience for all our customers. Please read this Shipping Policy to understand our shipping procedures and practices.

We currently ship to the following locations:

• Domestic: Within India
• International: USA, UK, UAE, Australia, and New Zealand

For information about additional shipping destinations, please contact our customer service team.

• Standard Shipping: 8 business days
• Express Shipping: 6 business days
• Shipping Rates: Calculated at checkout based on package weight, dimensions, and destination.

• Standard International Shipping: 20 business days
• Express International Shipping: 15 business days
• Shipping Rates: Calculated at checkout based on package weight, dimensions, and destination.

Delivery timelines are estimates and may vary due to circumstances beyond our control, including customs delays, extreme weather, or other transit disruptions.

Orders are processed within 2 business days. Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing or shipping may be delayed. If a significant delay occurs, we will notify you by email or phone.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. Tracking information generally becomes active within 24 hours. You can track your shipment through our website or the respective carrier's website.

Dhunakshee is not responsible for customs duties, taxes, or other charges applied to international orders. Any fees imposed during or after shipping are the customer's responsibility.

Dhunakshee is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim. Retain all packaging materials and damaged items until the claim process is complete.

If your package is missing or lost, contact us at dhunakshee@gmail.com. We will work with the shipping carrier to investigate and help resolve the issue.

Claims for missing or lost packages must be submitted within 10 days of the expected delivery date.

Certain products may have shipping restrictions due to their size, weight, or destination. Any applicable restrictions will be indicated on the product page or at checkout.

If you have any questions or concerns about this Shipping Policy, please contact us: